Director of Operations – Philippines

What’s on your menu?

  • Managing the largest express fleet in the Philippines, with several thousands of riders, aiming at constantly improving delivery time while maximizing efficiency.
  • Leading innovation & expansion in the company, notably through vertical diversification and our satellite kitchen project, in close cooperation with our Commercial Team
  • Owning customer experience end to end, through logistics quality & efficiency, content improvements, and vendor operational performance management.
  • Delivering solid analyses to all departments with our Business Intelligence unit, requiring a 360 degree understanding of our business.

What do you bring to the table?

  • Team player, amazing people and communication skills
  • Demonstrated management & team development skills
  • Outstanding degree in business, economics or engineering
  • Solid track record in operations management, both in “hard operations” (fleet management) and “soft operations” (vendor ops management, content management)
  • Highly analytical, data-driven & with a keen eye on process improvement
  • Solid understanding of e-commerce/e-marketplaces is not a necessity, but a very strong plus
  • Highly organized and able to work on multiple projects in a self-structured and well-prioritized way
  • Driven, proactive, and self-motivated to be able to work with minimal supervision
  • Willing to learn about new concepts and methodologies in this constantly evolving industry

What We Offer:

  • A dynamic and challenging working environment
  • An extra steep learning curve
  • Responsibility from day one in a fast growing and global company
  • A vibrant and international team with diverse backgrounds
  • Regular company and team events
Apply Now

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Alternatively, interested applications may e-mail their most recent resume / CV at: recruitment@harperandhill.com. For faster processing, put the Career Position the e-mail subject.
For more information visit www.harperandhill.com or call us at (+632) 224 5667.

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